Easy Mobility Services Recognised in National Customer Service Award

Easy Mobility Services is celebrating being named one of the UK’s leading scooter and powered wheelchair dealerships in a national award that recognises outstanding service to customers of the Motability Scheme.

The awards are based on direct customer feedback, and Easy Mobility Services achieved highly commended status in the large dealer category.

The awards recognise the commitment to going above and beyond to deliver high standards of care and achieving phenomenal feedback from customers. Across three categories – large with a fleet size over 200, medium with a fleet size between 100 and 200, and small for those with a fleet between 35 and 100 – both a winner and a highly commended accolade was awarded.

Paul Vicary, Owner, Easy Mobility Services, commented:

“We are so proud to be highly commended in these awards, especially as providing excellent customer service for our Motability Scheme customers is something our fantastic team takes very seriously. A huge thank you to all of our customers for their great feedback, it really means a lot that our customer service has made a positive difference to their experience.”

With 15,000 scooter and powered wheelchair customers throughout the UK, the Motability Scheme offers a worry-free leasing option to disabled people with insurance, breakdown assistance and servicing included.

Ian Goswell, Commercial Services Director, Motability Operations Ltd, added:

“The Motability Scheme introduced the scooter and powered wheelchair dealership awards to recognise those dealerships delivering exceptional levels of customer service. It’s very rewarding to see such high levels of customer feedback for Easy Mobility Services. It’s a genuine pleasure to congratulate you on this highly commended award.”

For over a decade Easy Mobility Services has been supplying and servicing mobility equipment. We would like to say thank you to our existing customers who support us with repeat business, and recommend us to their friends and family.

We have now grown to become one of the largest suppliers of mobility products in the UK. The Easy Mobility Services team has a sensible mantra  “Care for the Customer”. This level of service is echoed across all of our Mobility shops in Essex.

Anyone who receives the Enhanced Rate of the Mobility Component of Personal Independence Payment, the Higher Rate Mobility Component of the Disability Living Allowance, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange part of their weekly payment to lease a new scooter or powered wheelchair through the Motability Scheme.

For more information please visit www.motability.co.uk.